Privacy Policy

Last updated: January 2026

This Privacy Policy describes how PlayIQ LLC ("PlayIQ", "we", "us", or "our"), based in Canyon, Texas, collects, uses, and discloses your information when you use our website (https://theplayiq.com) and our AI football coaching platform (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or in plural.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • School or Team name (Optional)
  • Usage Data

User Content
Our Service allows you to upload football game videos, create play diagrams, and generate other football-related content ("User Content"). We collect and store this content to provide the Service to you.

Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How We Use Your Personal Data

PlayIQ may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • To improve our AI Models: We use User Content, including uploaded game footage and labeled data, to train, tune, and improve our artificial intelligence and machine learning models. This helps us provide better tactical analysis and play recognition for all users.
  • To contact You: To contact You by email regarding updates or informative communications related to the functionalities, products or contracted services.

Third-Party Service Providers

We use trusted third-party service providers to help us operate our Service. These providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Firebase (Google): We use Firebase for user authentication and database services.
  • Cloudflare R2: We use Cloudflare R2 to securely store your uploaded videos and content.
  • Modal.com: We use Modal.com infrastructure to run our AI inference and training workloads.
  • RevenueCat & Stripe: We use RevenueCat and Stripe to process payments. We do not store your credit card details. Payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
  • Microsoft Clarity: We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: support@theplayiq.com